Frequently Asked Questions


  • How are Pedoodles sized?
  • How do I care for my Pedoodles?
  • What sets Pedoodles apart from other children's shoes?
  • Do you ship outside of the United States?
  • What is your shipping policy?
  • What forms of payment do you accept?
  • What is your return policy?
  • Are you affiliated with Pedoodles corporation?
  • Why won't my order go through?
  • I would like to send my order as a gift. I do not see a gift option on the website. How do I handle this?
  • How are Pedoodles sized?
    Pedoodles Shoe Sizes

    Every child is unique and grows up at their own pace.  Whenever possible, we recommend you measure their foot before ordering to ensure the best fit.

    The Northwoods + The Sporty + Shoes marked (original style)
    Shoe Size Approx Age Inches Centimeters US Size
    Small 0 - 6 Months 4.2" 10.7 0 - 3
    Medium 6 - 12 Months 4.8" 12.2 3 - 4.5
    Large 12 - 18 Months 5.5" 14 4.5 - 6.5
    X-Large 18 - 24 Months 6.0" 15.2 6.5 - 8
    XXL 2 - 3 Years 6.2" 15.7 7 - 9
    XXXL 3 - 4 Years 6.8" 17.3 9 - 10.5

    ALL Remaining Pedoodles Shoe Styles
    Shoe Size Approx Age Inches Centimeters US Size
    Small 0 - 6 Months 4.2" 10.7 0 - 3
    Medium 6 - 12 Months 4.6" 11.7 3 - 4.5
    Large 12 - 18 Months 5.0" 12.7 4 - 5.5
    X-Large 18 - 24 Months 5.6" 14.2 5.5 - 7
    XXL 2 - 3 Years 6.2" 15.7 7 - 9
    XXXL 3 - 4 Years 6.8" 17.3 9 - 10.5

    How do I care for my Pedoodles?

    All Pedoodles shoes are constructed of premium top-grade leather.  As such, they require very little care and cleaning to maintain their great looks.  Should they become dirty or soiled, simply wipe them clean off with a warm wet cloth and some mild soap.  (Hand soap or dish soap works great)  Leather dressings and polishes are safe to use, but are not required in any way.

    What sets Pedoodles apart from other children's shoes?
    Leather Construction

    Every pair of Pedoodles is constructed of premium, top-grade, genuine leather.  This flexible, breathable, natural material helps to promote healthy conditions around developing feet.  Pedoodles' choice of leather also requires very little care or cleaning to maintain its great looks -- something Pedoodles are known for.
     

    PedFlex™ Flat-Rubber Soles

    Going barefoot is excellent for foot development, but it isn't always practical.  When walking outside or on rough surfaces, tender skin needs to be protected.  Our exclusive PedFlex™ flat-rubber soles are the answer.  These lightweight and extremely flexible soles provide protection, durability, and traction -- important for outdoor use. 
     

    Soft & Flexible

    Young feet are incredibly soft and pliable.  Any footwear you put on them should be the same.  Pedoodles are not the hard, stiff "bucket" shoes of the past.  They are designed to be soft and flexible, with plenty of "wiggle room" for developing toes and feet.  The shoes naturally flex and form to your child's changing feet. 
     

    Seamless Footbed

    All Pedoodles have soft, flat insoles that create a seamless footbed for tender young feet.  The absence of any arch support helps to simulate barefoot walking conditions, which experts recommend. 

    No Laces To Tie

    None of the shoes have laces to tie.  The First Feet Collection and Northwood slipper feature expandable ankle entry systems that allow their feet to slide into the shoes easily.  Once they're on, they stay on.  Shoes in the Next Step Collection make use of Velcro straps or unique pulls to secure the foot.  They'll have plenty of time for laces when they're older

    Do you ship outside of the United States?

    At this time, we ship to the United States and Canada.  Additional shipping charges apply for Canadian orders.  If you are interested in having our items shipped to another country, please send us an e-mail at support@camelgoat.com to determine shipping charges.

    What is your shipping policy?

    Shipping is via U.S. Mail or U.P.S.  Shipping costs are as follows:

    Continental U.S.:

    Pedoodles:  Free Shipping

    Tatutina Letters- $2.50 per letter

    Canada

    $8.25 per item

    Other Countries

    Please call or e-mail for a specific shipping quote

     

     

    What forms of payment do you accept?

    We accept MasterCard, Visa, American Express, Discover, and PayPal.

    What is your return policy?

    We stand behind our products.  If your item is defective or does not fit, you may return items in their original packaging to Camel & Goat within 30 days from the date the order was placed for a full refund of your purchase price.  No refund will be given for items that show any visible wear and tear or are not in their original packaging.  ALL SALES OF LETTERS ARE FINAL SALES AND NO RETURNS/REFUNDS ARE AVAILABLE. To return an item, please e-mail us at support@camelgoat.com.  At that time, we will issue you a return number and return instructions.  Refunds will not be given without a return number. When you return an item, please indicate the reason for the return.  Personalized items may not be returned. You may want to insure your return; we cannot be responsible for lost or misdirected returns.  Shipping costs will not be refunded.  Shipping costs to return the product will be the responsibility of the buyer. 

     

    Are you affiliated with Pedoodles corporation?

    CamelGoat.com is an Authorized Distributor of children's shoe products manufactured by Pedoodles corporation of Kalispell, MT.  Camelgoat.com is not owned by Pedoodles corporation and is not otherwise affiliated with Pedoodles corporation.  All Pedoodles(r) brand shoes sold by CamelGoat.com are genuine Pedoodles(r) products.

    Why won't my order go through?

    Camel & Goat is hosted by a professional web hoster.  Occasionally, this web hoster experiences technical difficulties having nothing to do with Camel & Goat.  If you experience such technical difficulties, please call us at (314) 369-1935 or e-mail us at support@camelgoat.com with your order, name, credit card info (including security code and date of expiration), and a phone number where you can be reached.  We will be happy to process your order in this manner.

    I would like to send my order as a gift. I do not see a gift option on the website. How do I handle this?

    We are happy to include a gift message on your order, as well as to hide any pricing information.  Simply e-mail us at support@camelgoat.com with your request and we will be happy to accomodate you.